Legal and Product Documentation
Here you'll find all of our legal and product documents. If you can't find what you need, get in touch and our team will help you find the best way forward.
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- 00
corePTT Document Guide
Company identification, revision and application of the instruments.
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corePTT Complete Documentation
Guide, policies, agreements and annexes combined in one PDF.
Download document118 pages - 01
corePTT Legal Notice and Company Identification
Entity responsible for the offering nature of services and institutional limits.
Download document6 pages - 02
corePTT Terms of Use
Rules for business access to the platform and applications.
Download document7 pages - 03
corePTT Privacy Policy
Personal data processing on the website in commercial relationships and on the platform.
Download document8 pages - 04
corePTT Cookie Policy
Cookies preferences and consent on corePTT portals.
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corePTT Acceptable Use Policy
Permitted conduct restrictions and response to misuse.
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corePTT Security and Trust
Governance controls shared responsibility and incidents.
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corePTT Enterprise Agreement
General terms for licenses services equipment and connectivity.
Download document10 pages - 08
corePTT Data Processing Agreement
Agreement between controller and processor under the LGPD.
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corePTT Support and Availability SLA
Measurement, priorities, support, maintenance and credits.
Download document7 pages - 10
corePTT Service Order and Commercial Proposal
Form to define scope, pricing, data, security, SLA and acceptance.
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corePTT Technical Annex on Features Compatibility Equipment and Testing
Controlled register of features, integrations, manufacturers, equipment and evidence.
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corePTT Development Customization and Integrations Annex
Rules for professional services custom solutions and change control.
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corePTT 07 Day Evaluation and Testing Agreement
Free evaluation license for public and private organizations.
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corePTT Backup Retention and Deletion Policy
Rules for continuity restoration operational retention and secure disposal.
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corePTT Hosting and Server Management Policy
Shared and dedicated environments and operational responsibilities.
Download document6 pages - CT
corePTT free trial agreement
Temporary evaluation licence for 7 days.
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